Not yet. On Shopline, staff create the request and the customer completes the form, which stays open for 3 days.
Shopline E-Invoice Malaysia
LHDN E-Invoicing for Your Shopline Store
A Shopline app that lets your staff issue e-invoices from the order page, collects customer details through a secure form, and submits them to LHDN MyInvois.
Built for Shopline
O2O E-Invoice — what it adds to your Shopline store.
- Staff request from E-invoice Requests > New e-invoice, or Provide e-invoice on the order page
- Customers submit TIN and ID on the form within 3 days
- E-invoice Requests table with status filters and links to LHDN validation
- Monthly consolidated e-invoice with a downloadable order list
- Customer self-request is not yet available on Shopline
Every LHDN Requirement Covered
- Customer e-invoice request form that collects TIN and ID details
- Submission to LHDN MyInvois with validation status tracked per order
- Monthly consolidated e-invoice for orders nobody requested individually
- Credit, Debit, and Refund Notes on validated e-invoices
- Cancellation within LHDN's 72-hour window
- Separate Staging and Live environments for safe testing
Set Up in 3 Steps
Before you start, get your MyInvois ERP Client ID and Client Secret from the MyInvois Portal.
- Install the app from the Shopline App Store and complete billing.
- Enter your company details — the 12-digit company identification number only.
- Choose Staging to test, then switch to Live.
Shopline E-Invoice Pricing
Subscription billed through the Shopline App Store when you install.
Selling on another platform? See e-invoicing for Shopify, WordPress, or OpenCart. Or compare them all on the e-invoice overview.
FAQ
Shopline E-Invoice Questions
A MyInvois Portal login for your company and an ERP Client ID and Client Secret, which you generate in the portal by registering an ERP System. Staging and Live use separate credentials, and you must regenerate the Client Secret before it expires or submissions stop.
Customers can request an e-invoice any time within the same month as the purchase. Once requested, the form stays open for 3 days; if it is not submitted in that time the request is cancelled.
Yes, within 72 hours of submission. After 72 hours, issue a Refund Note for the refunded amount instead.
Any order a customer requested an individual e-invoice for that month, plus transactions LHDN requires individually — including single transactions above RM10,000 (from 1 January 2026), motor vehicle sales, airline tickets, and construction materials.
Only temporarily. Customer details are held for a maximum of 60 days to calculate the consolidated e-invoice, then redacted.
Ready to issue e-invoices from Shopline?
Install the app, or talk to us if you want help with MyInvois setup.